Privacy Policy

INFORMATION WE COLLECT - When you request a quote, contact our office, submit forms through our website, or schedule moving services, Osmon Moving & Storage may collect personal information including your name, phone number, email address, service address, moving locations, and other information necessary to provide estimates and moving services.

HOW WE USE YOUR INFORMATION - Your information is used strictly for operational purposes such as preparing estimates, scheduling moves, coordinating logistics, communicating updates, processing payments, improving customer service, and responding to inquiries. We may also use contact information for appointment confirmations, follow-up communication, or customer support.

INFORMATION SHARING - Osmon Moving & Storage does not sell, rent, or lease customer information to third parties. Information may be shared with trusted third-party vendors or service providers only when necessary to perform operational functions related to your move, payment processing, website hosting, scheduling systems, or legal compliance requirements.

DATA SECURITY - We take commercially reasonable measures to help protect customer information from unauthorized access, misuse, disclosure, alteration, or destruction. Our website utilizes security technologies such as SSL encryption to help safeguard submitted information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

COOKIES AND WEBSITE ANALYTICS - Our website may use cookies, analytics tools, and similar technologies to monitor website performance, improve functionality, analyze visitor behavior, and enhance user experience. These technologies generally do not collect sensitive personal information directly. Users may adjust browser settings to disable cookies if preferred.

THIRD-PARTY LINKS - Our website may contain links to external websites, vendors, review platforms, or third-party services. Osmon Moving & Storage is not responsible for the privacy practices, content, or security policies of external websites. Visitors should review the privacy policies of those websites independently.

TEXT MESSAGES AND COMMUNICATIONS - By submitting contact forms or requesting service, customers may consent to receive phone calls, emails, or text messages related to estimates, scheduling, service updates, confirmations, or customer support. Standard messaging and data rates may apply depending on the customer’s mobile carrier.

PAYMENT INFORMATION - Payment information submitted through secure payment processors may be handled by third-party merchant providers. Osmon Moving & Storage does not store complete credit card numbers on its website servers.

YOUR CONTROL OVER INFORMATION - Customers may request access to, correction of, or deletion of personal information maintained by Osmon Moving & Storage, subject to operational, legal, accounting, or regulatory obligations.

PRIVACY POLICY UPDATES - This Privacy Policy may be updated periodically without prior notice. Continued use of our website or services after policy updates constitutes acceptance of the revised policy. Customers are encouraged to review this page periodically for updates.

CONTACT INFORMATION - If you have questions regarding this Privacy Policy or how your information is handled, please contact Osmon Moving & Storage through our contact page or by calling our office directly.